Account & Membership FAQ

What are the differences between GameSalad subscription levels?
GameSalad currently offers two subscription levels: Basic and Pro. Basic users can use all the behaviors and functions of GameSalad Creator, but can on...
Thu, 17 May, 2018 at 11:36 AM
How do I pay for my GameSalad membership subscription?
You may pay for your subscription plan with a credit card or PayPal. If you choose an annual plan, your account will be automatically charged for the a...
Thu, 17 May, 2018 at 11:36 AM
When are my payments due?
The first payment is made at the time of purchase. If you choose the annual plan, this payment covers 12 months from your subscription date. So, if you sta...
Thu, 17 May, 2018 at 11:37 AM
What happens when my subscription expires?
Your GameSalad membership subscription will automatically renew at your current rate. If you cancel or terminate automatic renewal, at the end of your paid...
Thu, 17 May, 2018 at 11:37 AM
What happens to my published apps if my GameSalad membership expires?
Once your apps are published, they will continue to operate normally without any regard for the status of your GameSalad account. However, we strongly ...
Thu, 17 May, 2018 at 11:38 AM
Can GameSalad Basic and Pro open projects created during a GameSalad trial period?
Yes.  GameSalad free trial, Pro, and Basic members are not actually using distinct/unique software packages; GameSalad Creator is the sole package — the fun...
Thu, 17 May, 2018 at 11:38 AM
I cannot afford the monthly subscription fee. Do you offer any discounts?
If you’re interested in saving money, the annual pricing plan offers you the best discount. For those who are educators or students, we do offer educati...
Thu, 17 May, 2018 at 4:14 PM
Can I buy a GameSalad Creator membership as a gift for someone else?
Yes you can! Please visit https://auth.gamesalad.com/gift!
Thu, 17 May, 2018 at 4:15 PM
How do I restart my subscription?
If your subscription has expired due to a manual cancellation or nonpayment log into GameSalad.com and go to your Account Settings page. Then click the “Res...
Thu, 17 May, 2018 at 4:15 PM